Pothole Bingo

November 14, 2018 10:42 am

The government is listening to some of the motorists’ issues and one that is dear to our heart is the epidemic of pot holes. Whilst this has been good for business we look forward to the day when these become a thing of the past!

Local authorities are set to get a £420 million cash injection to help tackle the UK’s growing pothole epidemic.

However, as drivers contribute more than £45bn in motoring taxation every year, it really is not that generous. It remains to be seen how many of the famous pot holes in and around Farnham do disappear.

You can play your part in helping reduce problem potholes by spotting and reporting them.

To help with this we are setting out descriptions of the more common ones. When you do spot one simply call your local authority with the name:

  • The Great British Pothole: sometimes also referred to as The Classic. Sadly, this needs no introduction. More common in town centres than pigeons.
  • The Alcatraz: there’s no escaping this one. A pothole, or cluster of potholes, that are extremely difficult to avoid due to their size, location or number.
  • The Slalom: the collective name for a group, or groups, of potholes that have somehow escaped the attention of those that are supposed to carry out regular checks of our roads.
  • The Sniper: lurking just out of sight, this one will get you when you least expect it. Of varying depths and widths this is a pothole that is hard to spot which is normally found right in the path of your wheels.
  • The Alligator: it might not have teeth yet, but you won’t have to wait long. These are no longer just found in Florida: sadly, a plethora of crazy crack patterns just like an alligator’s skin are there for all to see on Britain’s roads – no need to book a wildlife trip.
  • The Canyon: Grand it isn’t! When construction joints open, chasms are created. Water gets in making matters worse until a river runs through it … and wheels fall into it. Bad news for drivers and vehicles, but a complete nightmare for two-wheelers.
  • The Fade to Grey: camouflage is best used by the army and a faded zebra crossing is no longer a black and white issue.

The list is much longer so the time has come for all of us to report these to your Local Authority. It is their responsibility to make sure that we, the public, come to no harm on the streets. Now that a budget has been made available there can be no excuses.

We serve a wide area from Farnham including Tilford, Frensham, Churt, Headley, Headley Down, Lindford, Bordon, Kingsely, Alton, Crondall, Church Crookham, Fleet, Aldershot, Farnborough, Camberley. So, whatever Local Authority covers those let’s hope we see a dramatic reduction in all types of pot holes soon.

Up To 20% Off! – Our Autumnal Offer

October 5, 2018 2:41 pm

Enjoy the Bumps & Scuffs Experience

Bumps & Scuffs has been trading in the Farnham area for almost 10 years. Like all businesses we have had our ups and downs but, thankfully, mainly ups as we continue to grow year on year.

We believe we have done this by a combination of:

  • Good service
    • Most repairs are completed on a next day basis which is considerably less than most body shops
    • All quotes are emailed within 24 hours
    • Courtesy reminders are sent 48 hours in advance
  • Technical competence
    • Our first-time satisfaction rate is 99%
    • There are very few jobs we cannot tackle
  • Referral business and repeat customers
    • Some 60% of our business is generated from referrals and repeat business
    • Our star customer has brought the same car back on six occasions!
  • Demonstrable value for money
    • We convert more than 60% of our quotes into orders

We would like your help in improving these conversion rates, especially where there has been damage to two panels or more. All we ask in return for offering these multi-panel discounts is that you provide a testimonial!

So, for the first 20 orders we book in October we are offering:

  • 10% off any repairs to two panels
  • 15% off any repair to three panels
  • And a whopping 20% off to four panels or more

We do not intend repeating this offer so do come and see us during October and be one of the twenty customers to enjoy the Bumps & Scuffs experience.


October 5, 2018 1:55 pm

Not so long ago there were incentives to buy diesel cars due to the positive impact on the environment: greenhouse gases were the big thing but the particulates from diesel engines are now regarded as being worse. No doubt, as technology improves, and diesel engines become more efficient, the pendulum will swing the other way.

One thing that nobody can change their mind about is that fumes from cars cause major health problems. What I find absolutely amazing is the number of parents who leave their car engines idling whilst waiting to drop off little Johnny or pick up Olivia. Imagine sitting in an enclosed area with your engine idling. Let’s take it one stage further and imagine that you have young children in the car with you.

You might think that that was simply nuts but if you walk around, especially in proximity to schools, how many parents sit there with their engines idling? And when challenged,

“I was cold.”

“I was hot”

“I was listening to the radio.”

Do you ever hear, “I was trying to increase the level of noxious fumes so that the school children in this area could develop even more respiratory problems?”

Research suggests that young children are being exposed to almost a third more toxic car fumes than their parents and, because of they are still developing they are at greater risk than adults.

A simple solution for parents would be to walk or cycle their children to school, away from the traffic, thereby reducing their exposure to unnecessarily high levels of damaging air pollution. It is recognised that, for many, even if they had the will, this is impractical.

It is not impractical, though, to switch your engine off when waiting outside of schools.

Sadly, even though there has been recognition of the problem, and more and more councils across the UK are threatening to hit drivers with fines if they leave their engines running while parked, there has been little evidence of enforcement.

Recent figures released by some local authorities show that, despite having being able to dish out fines to idling motorists, few have actually been issued.

It is estimated that around 30 local authorities in total now have rules in place to target idling drivers, with most handing out on-the-spot fines particularly around sensitive areas like schools and hospitals.

  • Westminster City Council fines motorists £80 for leaving their engines running, but figures show they have dished out just 28 fines over the last 12 months.
  • Neighbouring authority Kensington and Chelsea has proved to be even less effective at targeting culprits, penalising just one solitary motorist during the 15 years since the fines have been in place.

Surely, therefore, the solution lies with the schools and the responsible parents. A note from your local school setting out some guidelines would go a long way as would responsible parents helping complete the education of those others who fail to recognise the effect of noxious fumes on all children – including yours.

Please take the initiative and let others worry about whether diesel or petrol engines are better or worse!

We would be interested to hear your views on this topic especially from those who live within our primary customer area. We serve a fairly wide area from Farnham including Tilford, Frensham, Churt, Headley, Headley Down, Lindford, Bordon, Kingsely, Alton, Crondall, Church Crookham, Fleet, Aldershot, Farnborough, Camberley. There are a lot of schools in this area!


Telephone: 01252 217087                                                                             [email protected]




Mobile Phones and Cars. Do You Know the Rules?

June 29, 2018 2:47 pm


Crazy as it may sound, almost two thirds of UK drivers say they aren’t aware of the current penalties for using handheld phones at the wheel.

Despite rising numbers of fatalities linked to mobile use, a survey of over 2,000 drivers found that just 36% of motorists know the punishments.

The RAC calls the figures “remarkable”, claiming there is “still much more to be done” to stop the use of phones at the wheel.

Tougher measures were introduced in March 2017 with the new penalty set at six points and a £200 fine, but over a quarter (26%) are not aware that the penalties have even changed.

Here are some reminders

  • Using a hand-held mobile phone while driving is illegal. It is also illegal if you are a passenger supervising a learner driver.
  • Being caught using a mobile phone while driving carries a penalty of six points and a £200 fine.
  • Up to now, police forces have had the power to offer awareness courses instead of penalties for hand-held mobile phone use. Almost two in three drivers caught under the law chose an awareness course instead of points and a fine. The government is lobbying for this option to be withdrawn
  • Using a mobile phone as Sat-Nav is illegal
  • The number and quality of navigation apps available for download increases every month. However, it is no excuse to say you’re simply following the mapping on your hand-held device and that’s why you’ve picked it up.
  • The mobile phone law specifically refers to this, stating it is illegal to use a hand-held mobile to follow a map.
  • If you wish to use smartphone navigation or a mapping app, fix the phone to the windscreen or dashboard, so it’s in clear view for use while driving (but not obstructing your view), without requiring you to hold or interact with it.
  • Even when stopped at lights or in a traffic queue you cannot use a hand-held mobile phone
  • Contrary to what many drivers seem to think, the law still applies when your vehicle is stopped at lights or in a traffic queue. If your engine is running, your phone should be nowhere near your hands. This is still the case if the engine stops automatically to save fuel (called ‘start-stop technology).
  • In the RAC Report on Motoring 2016, a staggering 47% of drivers said they think it’s OK to check social media or text messages while stopped in traffic.
  • Using hands-free phone kits is currently legal in the UK, although police still have the right to penalise any hands-free user they think is being distracted and isn’t in control of their vehicle.

We would be interested to hear your views on this topic especially from those who live within our primary customer area. We serve a fairly wide area from Farnham including Tilford, Frensham, Churt, Headley, Headley Down, Lindford, Bordon, Kingsely, Alton, Crondall, Church Crookham, Fleet, Aldershot, Farnborough, Camberley.

Telephone: 01252 217087 [email protected]

We’re Hiring!

April 24, 2018 11:11 am

Sales Administration

All businesses, no matter how technically competent, need good sales administration. Telephone contact, response times to enquiries, simply fulfilling promises made, are all hugely important in how the outside work views any business: Bumps & Scuffs is no exception.

Past Holders of the Position

When we first moved to Wrecclesham we were very fortunate to secure the services of Bob Pugh. Bob was only 66 years old and, although recently retired, he was looking for something that would help him transition towards full retirement. We were very grateful for the couple of years he spent with us.

His successor, Sam, was less than half his age and was looking for a position that would still allow her to fulfil her responsibilities towards her two school-age children. Once again we were very fortunate in securing her services.

Recruitment for Position of Sales Administrator

And we are now looking for someone to replace Sam.

As you can tell our criteria are pretty broad.

We believe that this is a great opportunity for a part-time Sales Administrator to join our small, but growing, car body repair business based in Wrecclesham.  Processes and systems are well established.

The core working hours are from 10.00 till 14.00 – some flexibility exists.

 Main duties and responsibilities:

  • Reception
  • Supervising completion of quotations
  • Following up on quotations issued
  • Organising scheduling of work including transfers to associate workshop
  • Liaising with customers regarding progress on repair work
  • Raising invoices
  • Collecting payment
  • Occasional short distance car driving between sites in Wrecclesham and Aldershot
  • Part-time and permanent

Skills and best match

  • Good organisational skills
  • Microsoft Office
  • Confident telephone manner

Salary Details

  • From £21,000 to £22,500 pa
  • Pro rata [c£12 per hour]


  • Wrecclesham, Farnham GU10 4QS

 Some of the Questions We Will Ask

  • Are you comfortable working with technically focused colleagues?
  • Are you comfortable working in a workshop environment?
  • Do you have any interest in motor cars?


Recruitment Agencies

Strictly no!

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